# Inspection Won't Begin or Complete

## Problem

### You may be having a problem accessing the internet. 

## Cause

### Your phone may not have an adequate Wi-Fi or cellular signal. 

<figure><img src="https://3056819394-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIMmt4CHr5aRB2VBMvpEQ%2Fuploads%2FGZgbVYvJUHZ6VKptku9e%2Fimage%20(4).png?alt=media&#x26;token=9c90aa5b-99dc-4e41-9b5c-fd0f18fdddb9" alt=""><figcaption></figcaption></figure>

## Solution

### 1) Make sure that your mobile phone has a strong signal (Wi-Fi or cellular) before beginning capture.&#x20;

### 2) At the completion of capture, make sure that you have or have returned to a strong signal and wait for the inspection processing to complete.

### 3) Some Wi-Fi connections have a firewall that prevents PAVE from functioning properly. Try disabling your Wi-Fi connection and use cellular instead.&#x20;