# Inspection Get's Stuck

## Problem <a href="#problem" id="problem"></a>

### Capture won't advance or I get a black screen after each picture and have to start over. <a href="#capture-wont-advance-or-i-get-a-black-screen-after-each-picture-and-have-to-start-over." id="capture-wont-advance-or-i-get-a-black-screen-after-each-picture-and-have-to-start-over."></a>

## Cause <a href="#cause" id="cause"></a>

### It's possible that your website browser history (cache) needs to be cleared. <a href="#its-possible-that-your-website-browser-history-cache-needs-to-be-cleared." id="its-possible-that-your-website-browser-history-cache-needs-to-be-cleared."></a>

## Solution <a href="#solution" id="solution"></a>

### **1) Click on the "Settings" link from your Home Screen** <a href="#id-1-click-on-the-settings-link-from-your-home-screen" id="id-1-click-on-the-settings-link-from-your-home-screen"></a>

![Select "Settings" from the Home Screen](https://4104388249-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MlLgcZ-rE81_McmcRrV%2Fuploads%2FQlnSW5pV2bshEfbFLevG%2Fimage.png?alt=media\&token=6d601427-21e7-455d-9ac4-d499996731ef)

### **2) Click on "Safari"** <a href="#id-2-click-on-safari" id="id-2-click-on-safari"></a>

![Select "Safari"](https://4104388249-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MlLgcZ-rE81_McmcRrV%2Fuploads%2FaS7mvqAitSKiNImeC99x%2Fimage.png?alt=media\&token=35a5d3e8-13c7-4f4d-97f3-ac7fa6cbe67e)

### **3)** Scroll down and click on “Clear History and Website Data” <a href="#id-3-scroll-down-and-click-on-clear-history-and-website-data" id="id-3-scroll-down-and-click-on-clear-history-and-website-data"></a>

![Select "Clear History and Website Data"](https://4104388249-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MlLgcZ-rE81_McmcRrV%2Fuploads%2FoWGcoGe4BzFR2jSbJQVq%2Fimage.png?alt=media\&token=a344ae0c-2146-4b83-845c-96caf3c7652a)