# Camera Screen is Locked and won't Rotate

## Problem

### PAVE Inspect requires that the Portrait Orientation Lock feature on your Android phone be turned off **so that when you** turn the phone sideways, the screen changes to landscape mode. You will not be able to capture images if the phone is in portrait mode.

<figure><img src="/files/TvVjQSF8Gz0XceefD0D4" alt=""><figcaption><p>If you turn the phone sideways and the screen stays the same, your Portrait Orientation Lock is likely on. </p></figcaption></figure>

## Cause

### The Portrait Orientation Lock feature is on causing the screen to stay in portrait mode.

## Solution

### 1) **Click on the “Settings” Icon from your Home Screen**

<figure><img src="/files/njKHqdNwOEWWmdHPuhKt" alt=""><figcaption><p><strong>Select "Settings"</strong></p></figcaption></figure>

### **2) Scroll down and select "Home Screen"**

<figure><img src="/files/xcQs6DPzSSvzjUSZBvDi" alt=""><figcaption><p>Select "HOME SCREEN"</p></figcaption></figure>

### 3) Locate the "Rotate to Landscape Mode" button and ensure that it is in the "ON" position, which is to the right.

<figure><img src="/files/R7de8menqi9avKLCr8P7" alt=""><figcaption><p>Make sure "Rotate to landscape mode" is set to "ON".</p></figcaption></figure>


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