LogoLogo
  • PAVE OpenAPI Overview
  • How PAVE Works
    • Capture Link
    • Guided Capture
    • Customer Disclosures
    • Identified Vehicle Information
    • Captured Photos
    • Text Notifications
    • Inspection Results
    • Condition Report (PDF)
    • Detected Damages
    • Grading
    • Languages
    • Accuracy & Limitations
  • INTEGRATIONS
    • Developer Docs
      • Authentication
        • Generate Access Token
      • Sessions
        • POST Create Session
        • GET Session Data
        • GET Session Photos
        • GET Session Notes
        • GET Session Results
        • PUT Update Session
        • DELETE Session
      • Webhooks
        • GET All Callbacks
        • GET View a Callback
        • POST Create New Callback
        • PUT Update a Callback
        • DELETE a Callback
      • Deep Linking
        • Deep Link with React Native App
        • Deep Link Native App
        • Deep Linking with Shareable Links
      • Pass-Through Additional User Information
      • Tracking Your Sessions
      • User Session Lifecycle
      • Developer Testing
    • Account Optional Add-ons
      • Capture Only Theme (CAPT)
        • Skip Pictures
      • Right-Hand-Drive Capture Flow
  • MANAGING YOUR ACCOUNT
    • Your Guide to PAVE's Account and Enterprise Dashboards
  • Hotspots
    • PAVE Hotspots API
    • Activating PAVE Hotspots
    • Developer Docs
      • Authentication
        • Generate Access Token
      • Sessions
        • POST Create Session
        • POST Upload Photos
        • GET Results
  • OTHER RESOURCES
    • PAVE Capture Troubleshooting Guide
      • iPhone (iOS) Issues
        • Does my mobile phone work with PAVE?
        • Can't Access Camera - Incorrect Web Browser Usage
        • Can't Access Camera - Camera Permission Not Enabled
        • Camera Screen is Locked and won't Rotate
        • Inspection Get's Stuck
        • Inspection Won't Begin or Complete
        • Getting Back to an In-Progress Inspection
        • Why do I keep getting asked to retake pictures?
      • Android Phone Issues
        • Does my mobile phone work with PAVE?
        • Can't Access Camera - Incorrect Web Browser Usage
        • Can't Access Camera - Camera Permission Not Enabled
        • Camera Screen is Locked and won't Rotate
        • Inspection Gets Stuck
        • Inspection Won't Begin or Complete
        • Getting Back to an In-Progress Inspection
        • Why do I keep getting asked to retake pictures?
    • Policies
      • Service Level Agreement and Standards
      • Service Delivery Sub-Processors & Processors
      • API Strategy and Architecture
      • Information Security Policy
        • Data Quality Guideline
        • Data Retention Policy
        • Backup and Disaster Recovery
        • Data Residency
        • Data Access Control
Powered by GitBook
On this page
  • Problem
  • I exited the inspection during the capture and I don't know how to get back to where I was?
  • Cause
  • You were interrupted during the inspection capture by a phone call, text, email, or some other disruption that caused you to close the inspection.
  • Solution
  • 1) Click on the link again in the SMS text message that you used to begin the inspection.
  • 2) Click on Get Started. The system will take you back to where you were in the inspection and ask for the next image in the sequence.
  1. OTHER RESOURCES
  2. PAVE Capture Troubleshooting Guide
  3. Android Phone Issues

Getting Back to an In-Progress Inspection

PreviousInspection Won't Begin or CompleteNextWhy do I keep getting asked to retake pictures?

Last updated 2 years ago

Problem

I exited the inspection during the capture and I don't know how to get back to where I was?

Cause

You were interrupted during the inspection capture by a phone call, text, email, or some other disruption that caused you to close the inspection.

Solution

1) Click on the link again in the SMS text message that you used to begin the inspection.

2) Click on Get Started. The system will take you back to where you were in the inspection and ask for the next image in the sequence.

Even though it says Get Started, it will take you back to the next picture in the sequence.