# Inspection Gets Stuck

## Problem

### Capture won't advance or I get a black screen after each picture and have to start over.

## Cause

### It's possible that your website browser history (cache) needs to be cleared.

## Solution

### **1) Click on the Chrome Icon from your Home Screen**

<figure><img src="/files/r4EsulL4QRiAKwRMOX9n" alt=""><figcaption><p><strong>Select "Chrome"</strong></p></figcaption></figure>

### **2) Tap the vertical three-dot icon at the top right, to open a dropdown menu.**

<figure><img src="/files/l5BNJwzChncJz0bF8PHi" alt=""><figcaption></figcaption></figure>

### **3) Tap History, then Clear browsing data.**

<figure><img src="/files/1I9LcVi9UCk85dtt6I5m" alt=""><figcaption></figcaption></figure>

### **4)** Select the Advanced Tab. Select Cached images and files. Click “CLEAR DATA”

<figure><img src="/files/smw8FYYkT6yjHgf8DdR7" alt=""><figcaption></figcaption></figure>


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