# Inspection Gets Stuck

## Problem

### Capture won't advance or I get a black screen after each picture and have to start over.

## Cause

### It's possible that your website browser history (cache) needs to be cleared.

## Solution

### **1) Click on the Chrome Icon from your Home Screen**

<figure><img src="https://3056819394-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIMmt4CHr5aRB2VBMvpEQ%2Fuploads%2FYRWniuCPGZVXcT6YDhkb%2Fimage%20(23).png?alt=media&#x26;token=d487a5fb-5e57-4833-aa21-a2eeff50f70c" alt=""><figcaption><p><strong>Select "Chrome"</strong></p></figcaption></figure>

### **2) Tap the vertical three-dot icon at the top right, to open a dropdown menu.**

<figure><img src="https://3056819394-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIMmt4CHr5aRB2VBMvpEQ%2Fuploads%2FE0VKZ8vOaGTAiGo2ewkr%2Fimage%20(24).png?alt=media&#x26;token=7d285717-fe09-42f7-b3fe-921b8d580487" alt=""><figcaption></figcaption></figure>

### **3) Tap History, then Clear browsing data.**

<figure><img src="https://3056819394-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIMmt4CHr5aRB2VBMvpEQ%2Fuploads%2FwxXOLzKN71Z0Zwu299m2%2Fimage%20(25).png?alt=media&#x26;token=684a1096-c291-4bda-a02f-0c16b8241c21" alt=""><figcaption></figcaption></figure>

### **4)** Select the Advanced Tab. Select Cached images and files. Click “CLEAR DATA”

<figure><img src="https://3056819394-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIMmt4CHr5aRB2VBMvpEQ%2Fuploads%2F0gS1YKLzCFypmcrksIpr%2Fimage%20(30).png?alt=media&#x26;token=ae9363b9-f976-4649-8cd3-01927e55f844" alt=""><figcaption></figcaption></figure>