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PAVE Capture Troubleshooting Guide
Android Phone Issues
Inspection Gets Stuck
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Camera Screen is Locked and won't Rotate
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Inspection Won't Begin or Complete
Last updated
2 years ago
Problem
Capture won't advance or I get a black screen after each picture and have to start over.
Cause
It's possible that your website browser history (cache) needs to be cleared.
Solution
1) Click on the Chrome Icon from your Home Screen
2) Tap the vertical three-dot icon at the top right, to open a dropdown menu.
3) Tap History, then Clear browsing data.
4)
Select the Advanced Tab. Select Cached images and files. Click “CLEAR DATA”
Select "Chrome"