> For the complete documentation index, see [llms.txt](https://docs.paveapi.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.paveapi.com/other-resources/pave-capture-troubleshooting-guide/android-phone-issues/inspection-wont-begin-or-complete.md).

# Inspection Won't Begin or Complete

## Problem

### You may be having a problem accessing the internet. 

## Cause

### Your phone may not have an adequate Wi-Fi or cellular signal. 

## Solution 

### Your phone may not have an adequate Wi-Fi or cellular signal. 

<figure><img src="https://3056819394-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIMmt4CHr5aRB2VBMvpEQ%2Fuploads%2FgBoCayY5rWcVbHZdikeJ%2Fimage%20(31).png?alt=media&amp;token=4b076190-6b36-46af-bacd-0db462454753" alt=""><figcaption></figcaption></figure>

### 1) Make sure that your mobile phone has a strong signal (Wi-Fi or cellular) before beginning capture.&#x20;

### 2) At the completion of capture, make sure that you have or have returned to a strong signal and wait for the inspection processing to complete.

### 3) Some Wi-Fi connections have a firewall that prevents PAVE from functioning properly. Try disabling your Wi-Fi connection and use cellular instead.&#x20;